Welcome to Rovo ("Platform," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Rovo governing your access to and use of our website, platform, and services located at rovolink.com and any related applications or services (collectively, the "Services").
BY CREATING AN ACCOUNT, ACCESSING, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you must not access or use our Services.
We reserve the right to modify these Terms at any time. Continued use of the Services after any modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
To use our Services, you must:
You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
Rovo provides a platform that enables users ("Sellers") to create payment links and sell digital content to purchasers ("Buyers"). We act solely as a technology platform facilitating transactions between Sellers and Buyers. We are not a party to any transaction between Sellers and Buyers.
Our Services include:
Rovo charges a platform fee of 2.5% per successful transaction. This fee is automatically deducted from each sale. Additional payment processing fees are charged by our payment processor (Stripe) at their standard rates (currently 2.9% + $0.30 per transaction for US cards).
All payment processing is handled by Stripe, Inc. ("Stripe"). By using our Services, you agree to be bound by Stripe's Terms of Service and Connected Account Agreement. You authorize us to share your information with Stripe for payment processing purposes.
Payouts are processed through Stripe Connect. Payout timing and availability are subject to Stripe's policies and your account status. We are not responsible for any delays, holds, or issues with payouts that are within Stripe's control.
You are solely responsible for determining and collecting any applicable taxes on your sales, including but not limited to sales tax, VAT, GST, and income tax. We do not provide tax advice and recommend consulting with a qualified tax professional. All fees are exclusive of taxes unless otherwise stated.
Sellers are fully responsible for all chargebacks, disputes, and reversals initiated by Buyers. If a chargeback occurs, the disputed amount plus any applicable chargeback fees will be deducted from your account or future payouts. We reserve the right to suspend your account or withhold funds pending dispute resolution. Repeated chargebacks may result in account termination.
Due to the nature of digital goods, all sales are generally final. However:
Sellers are encouraged to clearly communicate their individual refund policies to Buyers before purchase.
As a Seller on our platform, you represent, warrant, and agree that:
You may not use our Services to sell, distribute, or promote:
We reserve the right to remove any content and terminate any account that violates these prohibitions without notice or refund.
You retain ownership of all content you upload to the platform. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and distribute your content solely for the purpose of providing our Services.
All rights, title, and interest in the Rovo platform, including our trademarks, logos, software, and technology, are and remain our exclusive property. Nothing in these Terms grants you any right to use our intellectual property except as expressly permitted.
We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe content on our platform infringes your copyright, please contact us at support@rovolink.com with the required information.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO GUARANTEES REGARDING THE AMOUNT OF SALES, REVENUE, OR SUCCESS YOU MAY ACHIEVE USING OUR PLATFORM. AI-GENERATED SUGGESTIONS, INCLUDING PRICING RECOMMENDATIONS AND SALES COPY, ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL ADVICE.
WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, OR SERVICES OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO STRIPE, BUYERS, OR OTHER USERS. YOUR INTERACTIONS WITH THIRD PARTIES ARE SOLELY BETWEEN YOU AND SUCH THIRD PARTIES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ROVO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
You agree to indemnify, defend, and hold harmless Rovo and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by contacting us. We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination, your right to use the Services will immediately cease. We may retain your data as required by law or for legitimate business purposes. Any pending payouts may be held for up to 180 days to cover potential chargebacks or disputes.
YOU AND ROVO AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, rather than in court, except that either party may seek injunctive or other equitable relief in court for infringement of intellectual property rights.
CLASS ACTION WAIVER: YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Arbitration shall be conducted in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your Jurisdiction], and the arbitrator's decision shall be final and binding.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in Delaware.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rovo regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, or technical failures.
We may provide notices to you via email, through the Services, or by posting on our website. You may contact us at support@rovolink.com.
If you have any questions about these Terms of Service, please contact us at:
Rovo
Email: support@rovolink.com
Website: rovolink.com
By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.